Refund policy

Returns
Pro Performance Wheels will accept new, unmounted merchandise within 30 days of delivery. The sender is responsible for shipping fees as well as a restocking fee of up to 20%.

Warranty information
Pro Performance Wheels warrants the following to the original retail purchaser that all Pro Performance Wheels will be:

• Free from structural failure, under normal and intended use, for as long as the original retail purchaser owns the product.
• Free from defects in material and workmanship under normal intended use for a period of 12 months from original date of purchase.
• Free from painted finish defects for a period of 12 months from original date of purchase.

Pro Performance Wheels warranty is voided by the following:

• Misuse, abuse, racing, overloading, or accidents.
• Improper installation or mounting.
• Chemicals, neglect, or improper maintenance (see wheel care guide).
• Alterations or modifications.

Pro Performance Wheels is not responsible for incidental damage, including but not limited to lost time, inconvenience, loss of vehicle use, cost of towing or transportation, related property damage or consequential damage of any type or nature.  Pro Performance Wheels agrees to repair or replace the wheel at the sole discretion of Pro Performance Wheels. Pro Performance Wheels makes no other warranty beyond that contained in this writing, which is subject to change.

Initiating a Return or Warranty Claim

To initiate a return or warranty claim, please Contact Us – Pro Performance Wheels.  Pro Performance Wheels shall issue a return merchandise authorization (RMA) and the original purchaser shall return the wheel in the original packaging, along with a copy of the original receipt, for visual inspection.

If products are found ineligible for return or warranty coverage, the products will be returned to the sender, without refund, repair, or replacement, at the sender’s expense.

Wheel Care Guide

• Never wash your wheels when they are still hot from driving. Do not attempt to cool hot wheels with water as this may cause damage to the finish and can warp the brake rotors and/or drums.
• Wheels should be cleaned weekly by hand with mild soap and water to remove any contaminants such as road grime, salt, ice/snow melting chemicals, dirt and brake dust.
• Automatic spray and touch free car washes do not completely remove contaminants and can cause harm to the finish hand washing with mild soap and water is recommended on a weekly basis.
• Avoid using automatic car washes as the cleaning agents and brushes used to clean tires can damage the wheel surface and do not effectively clean the contaminants off of the wheels.
• Many areas of the country use road salts and chemicals during the winter months that can cause adverse effects on your wheels; it is recommended to clean more frequently during this season. Failure to do so will reduce the life of the wheels.